i was working at this store a few months ago .. it was me and another guy .
i am more of a guy that doesnt care what he wears. i just wear the first thing i see out of the closet and thats it.
the other guy dresses to impress evry day . plus wears earing, chains and pops his collar .. acts like a pimp .. i noticed that every1 who comes at the store
goes to him for some reason .. i mean i would be hlepin the customer and he would walk by .. my customer would starts asking him for help ....
and he would take them .. more of snatch them.... i mean i am more of a helper .. i take care of their needs but he on the other hands just wants their money .. when they go out after the deal ... he would pop his colar again and be like "another one , " countin the money...
Good Looking Sales people making more money?
man...what a bummer....can't blame the other guy or the customers though. What you need to do is to try and change a little bit of your appearance coz it does make a difference when you're in the sales line and i would advise you to dress up your own style but with personality and i betcha i would approach you rather than that chains and earing guy!! GOOD LUCK!!
Reply:I see all the Sales People who come into my office are usually white, tanned, very attractive and young. Of course there are exceptions but people want to talk to beautiful people. So the more attractive you are the better your chances at being hired and retained in sales.
Reply:Waiters and bartenders who are stylin' definately take in more money. It's a weird psychological thing. It's bogus, but people want to buy from good looking or smartly dressed people.
The way you can make up for this is by really taking care of your customers. Treat them really nicely, make them feel important. Give them very personalized service, spend extra time with them, go the extra step every time. People want to feel important.
I'd rather deal with a very nice kind sales person than a pimped out sales person!
Reply:lol, good used to it, most people dont conscieniously do it, but people well groomed, well dressed, and even people that look like there in better shape, are more sucessfull. (thats why people say dress for sucess)
there are actually studies that proove this. If you look like you know what your doing, or if you look like your sucessful, then people automaticlly and unconsciencously think you are sucessfull.
theres even a study about school children who do better on a test, listen more, and pay attention more to an attractive teacher rather than an unattractive one. (and when i say attractive i dont mean sexualy attractive, just one that presents a healthy image)
Reply:Wearing better attire may give the impression that he is more successful and thereby knows his products better. Sometimes it pays to dress for success. As for stealing your customer, politely say "I'm handling this, thank you" then continue with your customer, don't step back. In private, tell him calmly, not to steal your customers or you will report him to upper management.
Reply:Yes, they do make more money.
"act and be the part"
just don't go for the earring, so 80's
Reply:The statement, "dress for success" is clearly a truthful one, and it would appear that you are seeing for yourself that it comes to pass every day at work.
If you have more to offer, but haven't been competing with the pimp in your choice of 'haute couture', maybe it's time to wake up and smell the coffee. You CAN change your ways so you have more money to count at the end of the day.
Reply:Yeah, there are those people...at least one in every Retail place that I've worked at.
There are the spiffy, kiss-butt people...who will do anything for anyone to get a sale for their store. My General Managers were like this...I worked for an Office Depot store. The District Manager would jump on the General Manager. The General Manager would jump on the department managers...and they would be pressing the associates "sell, sell, sell" with add-on attachments. Not only did we have a sales goal, but a "market basket" which had to be 35%. So if someone bought a print, you had to get at least two qualifying accessories for it to be 50%MB.
I was usually the one running around doing the hard work other people didn't do, so that it would get done. Meanwhile, a couple of the spiffy people who liked to just walk around and all they wanted to do was "sell" and not put out heavy freight and such...they'd get the protection plan sales on the products. We also had to sell a minimum of 8 of those per day. Of course, the managers fell all over them...regardless of the fact that they didn't do much of anything. They'd try to 'steal' customers from associates who were already helping the customer, and then try to get the MB attachments and protection plan on top of it. Then try to seek the praise of the manager after that, in spite of the person who was originally helping them and doing just fine.
I can't stand those people, really. It's not that I mind the sales...but people should also be fair. There's a different between people that don't want to do anything but try to be 'on top' with sales....and people who want sales, but are considerate enough to let some other people get sales, too. Especially when they don't do anything and then they brag about what they sold. It's useless to say anything to the manager about it. Even though on the assessment tests to get the Retail sales jobs to begin with...it has the situation like..."You're in your department and you feel that a co-worker is trying to steal all the sales....what would you do?" A) Confront him. B) Tell your manager C) something else D) something else.
Of course, the correct answer would be to tell the manager. But managers fall all over these kinds of people...to telling the manager and following the real rules, in fact, gets you more in trouble than just letting it go. Retail is like that...which is why I and probably half of the planet who work in it, hate it and are trying to find a way to get out of it. I hope you eventually get out of it, as well...unless you really enjoy it. :-)
However, you don't have to fall all over customers...but just dress to impress. Not for them, but for you - because that does seem to be a big factor. Customers go for the people that "look like they know what they are doing" basically. Usually the old theory that the dressed-up person knows what they are doing. Not always the case...in fact, I've had managers 'help' me...who didn't know what they were doing. Whatever your work environment is...business casual, business professional, etc. Just stick on some slacks and a nice casual dress shirt or something. Forget the earring and chains...I try to avoid those people, as that's not professional. I avoid a lot of the really pushy people, as well. He sounds like one of the people I'd tell that I didn't want help, if I was in a store. Just start being more aggressive and try to get to the people first, is all you can do. :-)
Reply:it would be naĆve of us to think we are not judged by our appearance. marketing researches have shown that well-dressed people are seen as more trustworthy.
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